Due to licensing regulations, kindly be aware that we have a strict policy against the consumption of alcoholic beverages on our premises. We appreciate your understanding and cooperation in adhering to this policy.

Kids Party Rules for Our Play Café

To ensure a safe and enjoyable experience for everyone, please follow these rules during your party:

• Supervision:
  Parents/guardians are responsible for supervising their children at all times while in the café and play area.
• No Shoes in the Play Area:
  No shoes allowed in our Café.
• Food & Drink Restrictions:
  Food and drinks must be kept in the designated party area. Please avoid bringing food into the play areas to keep them clean and safe.
• No Alcohol, Confetti balloons, or Bubbles:
  For safety and cleanliness, these items are not allowed in the café or play area.
• Respect the Space:
  Please ensure that toys and equipment are used safely and appropriately. Help your children understand the importance of sharing and playing gently with others.
• Allergies:
  If any children have food allergies, please inform our staff in advance to make necessary accommodations.
• Time Limits:
  Please be mindful of your reserved time slot. If you wish to extend your party, additional time may be available for an extra charge (Afternoon session).
• No Running:
  To prevent accidents, running is not allowed inside the café or play area.
• Sick Children:
  Please do not bring children who are unwell to the party to ensure the health and safety of all guests.
• Oven Use:
  Oven to be used only by our staff members.
• No Entry to the Café Area:
  Only our staff members are allowed in the café and kitchen areas for health and safety reasons. Customers are not permitted behind the café counter.
• Respect the Staff:
  Our team is here to help make your party a success. Please be respectful and let them know if you need any assistance during your event.

For bookings with deposeit payment of £200

• 1. If you cancel or reschedule your booking within 2 weeks of the event date, the deposit will be forfeited, and you will be required to make another deposit to secure a new booking.
  
• If changes are made earlier than 2 weeks before the event, we will gladly assist with rescheduling at no additional charge. 2. The remaining £200 must be settled by the event date at the latest.
• 3. If you decide to cancel your event for any reason, the deposit will be retained, but no further payment will be required.

For bookings with one-off payment of £400

• 1. Should you decide to cancel or reschedule your booking within two weeks of the event date, a cancellation fee of £200 will be applied, and you will be obligated to submit an additional £200 to confirm a new booking.
  
• If changes are made earlier than 2 weeks before the event, we will gladly assist with rescheduling at no additional charge.
• 3. If you choose to cancel your event for any reason, a cancellation fee of £200 will be deducted, and any outstanding amount will be refunded to you.